careers ConnectLife

A career with ConnectLife is an opportunity to make a difference in the WNY community and in the lives of all those who have been touched by organ, eye, tissue and blood donation. We are an organization that cares, and we look for people to join our team who C.A.R.E.

Communication, Accountability, Respect and Engagement

No matter what department you work in and what position you hold, you are having a direct impact on the important Gift of Life mission. Our success is built on the dedication and compassion of our employees. ConnectLife is much more than a 9-5 job, it is an opportunity to save and enhance lives. If you are someone who values the C.A.R.E. philosophy who is looking for a rewarding career, we encourage you to explore opportunities with ConnectLife now.

Clinical Donation Coordinator I or II

Responsible for the evaluation and management of suitable organ donors to include decision making in regards to appropriate interventions/plan of care.  Must use critical thinking skills and experience to create and initiate interventions/plan of care to improve overall organ function.  In addition, should engage physicians, practitioners, transplant surgeons, and Medical Directors as resources for interventions/plan of care as needed. Responsible for the placement of all recovered organs.

RNs, Respiratory Therapist, Surgical Technicians, EMT s, LPNs and Funeral Directors encouraged to apply!
Essential Job Functions

  1. Take 24-hour call as a member of the organ procurement team.
  2. Evaluate imminent death referrals for organ donation potential.
  3. Manage on-site referral, authorization, donor maintenance, and recovery activities at a hospital when there is a potential donor.
  4. Oversee organ procurement activities from evaluation through recovery to organ placement with transplant center.
  5. Assist in information-sharing activities with potential donor families and coordinate the authorization process with the authorizing individual.
  6. Follow the donor management guidelines approved by the ConnectLife Medical Director to provide donor management interventions. 

Education Requirements:

Associates degree or certification in a related health care field required.
Bachelor’s degree in a related field preferred.

Experience for Clinical Donation Coordinator I

Must have one year of clinical hospital experience  

One year emergency medicine or critical care experience preferred.

Experience for Clinical Donation Coordinator II

Requires RN-associates degree or higher


Screener/ Phlebotomist

Job Summary:

The position involves medical screening of blood donors, performing phlebotomy, and the care of donors post-phlebotomy. Managing multiple donors, (2) or more at one time, and maintaining the highest level of customer service is expected. Donor collections personnel may work at ConnectLife  fixed sites, on the mobile vehicles, and at various mass draw sites within the region.

Essential Job Functions:
Donor Screening: 

  1. Greets the donor and utilizes blood bank computer system to obtain eligibility date and other pertinent donor information.
  2. Assesses donor medical history using standard donor history questionnaire. Insures completion of donor history questionnaire including donor signed consent.
  3. Completes the donor physical to include finger stick for hemoglobin/hematocrit determination, temperature, pulse and blood pressure.
  4. Determines donor suitability based on the above.
  5. Answers questions regarding blood bank regulations and policies. Offers direction regarding deferral criteria and donor status within scope of knowledge.

Donor Phlebotomy/Post-Donation:

  1. Selects and prepares blood collection bag and materials. Insures proper application of unit numbers and other labels as required to the donor history form, collection bag and tubes for testing.
  2. Determines and prepares venipuncture site. Performs aseptic donor phlebotomy to insure adequate collection as well as donor comfort. Monitors donor flow as well as donor for early signs of reaction. Monitors collection bag for continuous mixing.
  3. Collects tubes for donor testing. Insures proper completion of draw information on donor history form. Verifies form for completion.
  4. Administers post-donation care. Checks arm and applies bandage. Observes donor for any adverse reaction. Provides post-donation information and instruction to donor as needed.
  5. Administers first aid/acute care to donors experiencing adverse reactions. Insures appropriate follow-up medical attention as necessary.


  • Rotating Saturdays
  • Hours vary generally between 6:30am-6:30pm
  • $2 shift differential for hours worked outside these times

Education Requirements:

  • High school diploma or GED required.


  • Previous experience in a medically related field preferred.

  • Certification in phlebotomy or experience working as a phlebotomist required.

  • Prior customer service experience preferred. 

Per Diem Tissue Recovery Technician

This position is an intrical part of ConnectLife mission. Must be a proactive team player dedicated to enhancing the quality of peoples lives.

Job Description: Recover musculoskeletal, cardiovascular, skin and other tissues on a per diem basis under the supervision of a Tissue Recovery Team Lead. Responsible for aseptic surgical tissue procurements, packaging at recovery and shipping post-recovery (if applicable)


Education Requirements:

  • High school diploma required.
  • Associates degree or higher in Life Sciences or related field desired.


  • Healthcare/medical field, or
  • one year of hospital experience in a clinical area, or
  • one year eye banking experience, or
  • one year tissue banking experience

Tissue Bank/Site Manager

Responsible for all clinical activities related to the daily operation of the tissue bank including, but not limited to, overall supervision of staff, the execution of all employee trainings and re-certifications. Also responsible for the maintenance, quality control, and compliance with local, state, federal regulations and AATB (American Association of Tissue Banking) standards.

Essential Job Functions:

  1. Responsible for the day to day operation of the tissue bank and direct supervision of Tissue Recovery Technicians
  2. Serve as a mentor and leader to employees to continuously promote professional growth, ethical conduct, integrity, teamwork, and a commitment to quality.
  3. Ensure compliance with American Association of Tissue Banking, New York State Department of Health,  FDA and ConnectLife standards for Tissue Bank Services and also monitor regulatory and Accrediting websites and medical advisory alerts in order to update ConnectLife standard operating procedures as necessary.
  4. Assist in monitoring and coordinating performance improvement activities, including corrective actions, as they relate to all tissue bank activities with a constant goal of identifying opportunities to strengthen the existing program.
  5. Oversee and assist with all tasks related to tissue banking including recovery, labeling, packaging, and shipping. Assist all tissue bank staff as necessary. Be on-call and act as Team Lead on recoveries as scheduled and required.
  6. Responsible for the development, implementation, execution, and monitoring of department orientation and annual training for tissue bank staff. 
  7. Constantly work in partnership with the Eye and Tissue Department management team in order to ensure the proper daily function of the Eye and Tissue Department.
  8. Ensure the maintenance and quality control of the electronic medical record system and all donor and department records and reports to ensure accuracy, completeness, and compliance.
  9.  Provide performance evaluations for tissue bank staff, and assist in the interview process for tissue bank employees.

Education Requirements:

  • Associates degree in healthcare or a medical related field required.

  • Bachelor’s degree preferred.


  • With a Bachelor’s degree, must have a minimum of 2 years of work related experience.

  • With an Associate’s degree, must have a minimum of 5 years of work related experience.

  • Certified Tissue Bank Specialist certification, or must obtain within one year of position.

  • Management/supervisory experience preferred.

  • Tissue banking experience preferred.