Donor Family Services

We value the generosity of families who choose donation. Their decision, and the decision of our donors, helps us continue our mission of educating the community, inspiring donation, and connecting lives.
We recognize that donor families have a variety of needs for bereavement support, contact with transplant recipients, information regarding the donation process, and for opportunities to share their experiences with others.

Committed to Serving Donor Families
As part of our ongoing commitment to donor families, we are available to help find support services or programs in your area. We are available to obtain information related to the outcome of your loved one’s organ, tissue and or eye donation. Outcome information is usually available within 6-12 months after recovery. Every donor family will receive follow-up letters from ConnectLife expressing our condolences. 
Your feedback is very important to us. If you are a donor family that worked directly with ConnectLife staff, please fill out our After Care Evaluation Survey and tell us about your experience working with the ConnectLife team.
Get In Touch With Us
If you have any questions or comments about any of our services or programs, please contact our family services department by phone at 716-529-4476, or submit the form below.
Not everyone is able to easily write a letter to their donor family. How can you put into words the impact of the generous gift of life? The decision to write is a personal one. In order for you to make the decision, it may be helpful for you to know that donor families have expressed their appreciation for the correspondence they receive from recipients.

This information is provided for you only if you decide to do so.

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